P.O. Box 329 • Hendersonville, NC 28793• Toll Free: (877) 577-7939 • Local: (828) 692-7939 • carolinacottages@att.net

Cancellation Policy

 

All cancellations made within 45 days of arrival are non-refundable. In the event you must cancel your reservation within 45 days of arrival, please notify us as soon as possible. If you have elected to purchase Trip Insurance, please contact the travel insurance company with your claim. We will make every effort to re-rent the property for your original dates. If we re-rent your property, all monies (less a $100.00 cancellation fee) will be returned within 30 days after re-booking. If after diligent effort, we are unable to re-rent the property, the full rental payment will be forfeited.

 

If cancellations are made outside of the 45 days of arrival, your deposit will be refunded minus the $100.00 cancellation fee within 30 days of cancellation date.

 

If the balance is not received 45 days prior to your arrival, we will treat the reservation as a cancellation. Your deposit will be forfeited unless we are able to re-rent the property for your original dates.